Fix billing issues with a Premium membership

In this video, we’ll help you understand how YouTube Paid Memberships are billed and charged to your account. We’ll also cover how trials and promotions work, how to deal with unexpected billing charges and fix potential access issues for Paid Memberships.

Troubleshoot billing & charge issues: https://support.google.com/youtube/topic/9995067
Troubleshoot billing or access issues with a Premium membership: https://support.google.com/youtube/answer/9972274
Fix a failed or declined payment for a new purchase: https://support.google.com/youtube/answer/9971664

00:00 | Introduction
00:21 | What Happens If My Payment is Declined?
00:38 | How Do I Restore My Membership?
00:55 | Billing on the Android App
01:15 | Closing

=================== text video ====================

In this video, we’ll help you understand
how YouTube paid memberships

such as YouTube Premium and Music Premium
are billed and charged to your account.

We’ll also cover how to
deal with unexpected billing charges

and fix potential access issues
for paid memberships.

If your monthly membership payment for

YouTube Premium or
YouTube Music Premium is declined

we will notify you via email
so that you can take action

and restore your membership.

If your payment
for a paid membership was declined

you most likely need to fix
an issue with your payment method.

If you update
your payment information during this time

your membership
should automatically be restored

during our next attempt
to charge your payment method.

If you do not want to wait
for the system to re-attempt the charge

you can cancel your subscription
and re-sign up to gain access right away.

Please note that some YouTube purchases
and rentals made on the YouTube Android app

will be billed via Google Play.

This will not impact pricing or cost,
only where the purchase is billed from.

You can visit pay.google.com to see
recent charges and check how you are billed.

To learn more about how
billing works for YouTube for your account

check out the links
in the description of this video.

Thanks for watching.

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